Hi,
We have recently acquired our account from FedEx but according to them FedEx does not have any insight on third-party applications, and all possible issues should be raised to the community forums only.
Currently, the FedEx account provided to us is generating a shipping rate. But once you process the order on the Backend and create a label. It would display "Authentication Failed". Has anyone encountered this when working on the FedEx shipping method?
Any possible setting that might be tweaked?Auth FailedChecking on the Var/Log/Shipping.log. Here is the error notification.
'result' =>
stdClass::__set_state(array(
'HighestSeverity' => 'ERROR',
'Notifications' =>
stdClass::__set_state(array(
'Severity' => 'ERROR',
'Source' => 'prof',
'Code' => '1000',
'Message' => 'Authentication Failed',
)),
'Version' =>
stdClass::__set_state(array(
'ServiceId' => 'crs',
'Major' => 10,
'Intermediate' => 0,
'Minor' => 0,
)),
)),
Thank you.