Cannot create credit note

[alexander_jorda]

I cannot create a credit note in Magento 2.4.6-p1. Someone now how to solve this?

This is the log file:

#26 {main} {"exception":"[object] (DivisionByZeroError(code: 0): Division by zero at /home/SERVER/domains/WEBSITE/public_html/vendor/magento/module-sales/Model/Order/Creditmemo/Total/Tax.php:139)"} []

Issue can also be found here:
https://github.com/magento/magento2/issues/36800

But I do not see any solution.

[theMageComp]

Hello @alexander_jorda 

Try this if that works for you

1. Update Magento to the latest version. The latest version of Magento 2 includes a fix for this issue.
2. Disable the tax calculation for credit memos. You can do this by editing the following file:

vendor/magento/module-sales/Model/Order/Creditmemo/Total/Tax.php

And adding the following line to the collect() method:

$this->setTaxAmount(0);

[alexander_jorda]

Thanks for your answer.

I have upgraded to 2.4.6-p1, but the issue is still their.

I could not find option 2...

[balex70yah6eac]

Hi,

Actually you can find solution there https://github.com/magento/magento2/issues/36800

If you look more closely you can find here the patch https://github.com/magento/magento2/pull/37226/files

Hope it helps