Cannot update extensions in the Web Setup Wizard

[pmtrade]

I am currently trying to update two MSP exensions in my version of Magento 2.3.2. But whenever I run the readiness check I get the following error:

Check Component Dependency We found conflicting component dependencies. Hide detail

Command "update" failed: Loading composer repositories with package information Updating dependencies (including require-dev) Your requirements could not be resolved to an installable set of packages.

Problem 1 - Installation request for magento/product-community-edition 2.3.2 -> satisfiable by magento/product-community-edition[2.3.2]. - magento/product-community-edition 2.3.2 requires msp/twofactorauth 3.1.1 -> satisfiable by msp/twofactorauth[3.1.1] but these conflict with your requirements or minimum-stability.

I've tried the solutions in the help documents but none of them seem to work.

The composer file seems to have the correct requirements:

"require": {
        "magento/product-community-edition": "2.3.2",
        "composer/composer": "@alpha",
        "mageplaza/module-gdpr": "^1.2",
        "msp/twofactorauth": "3.1.1",
        "msp/recaptcha": "2.1.2",
        "xtento/customtrackers": "2.1.7",
        "zendframework/zend-mime": "^2.7",
        "geoip2/geoip2": "^2.9"
    },
    "require-dev": {
        "allure-framework/allure-phpunit": "~1.2.0",
        "friendsofphp/php-cs-fixer": "~2.10.0",
        "lusitanian/oauth": "~0.8.10",
        "magento/magento-coding-standard": "~1.0.0",
        "magento/magento2-functional-testing-framework": "~2.3.14",
        "pdepend/pdepend": "2.5.2",
        "phpmd/phpmd": "@stable",
        "phpunit/phpunit": "~6.5.0",
        "sebastian/phpcpd": "~3.0.0",
        "squizlabs/php_codesniffer": "3.3.1"
    },

I've run the usual commands as follows but these have not resolved the issue:

composer update 
find . -type f -exec chmod 644 {} \;
find . -type d -exec chmod 755 {} \;

Any assistance would be apprciated

[Vimal Kumar]

Hi @pmtrade 

Can you try once using composer instead of setup wizard?

If you face same error then try "--ignore-platform-reqs" with composer update.

composer update --ignore-platform-reqs 

I hope it will help you!

[pmtrade]

Thank you for your response. I tried the code: 

composer update --ignore-platform-reqs

And then attempted to install the extensions via composer using the following commands:

composer require msp/twofactorauth:3.1.2
composer require msp/recaptcha:2.1.3

The system does not come up with a new error, but the following:

Your requirements could not be resolved to an installable set of packages.

  Problem 1
    - symfony/mime v5.0.3 requires php ^7.2.5 -> your PHP version (7.1.32) does not satisfy that requirement.
    - symfony/mime v5.0.3 requires php ^7.2.5 -> your PHP version (7.1.32) does not satisfy that requirement.
    - symfony/mime v5.0.3 requires php ^7.2.5 -> your PHP version (7.1.32) does not satisfy that requirement.
    - Installation request for symfony/mime (locked at v5.0.3) -> satisfiable by symfony/mime[v5.0.3].

I'm guessing I need to contact my server team and get the PHP version changed to get this resolved. Would that be correct?

[Vimal Kumar · Accepted solution]

Yes, then you need to upgrade your php version to 7.2.

7.3 or 7.4 are not recommended for current magento version.