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Categories Disappeared?

Categories Disappeared?

I have a client that wanted to move a category in their site. They drag/dropped it, the system said it would take a while, then everything just disappeared. The values are gone from the database as well. Any ideas? This seems very strange that the values would be removed from the DB.

1 REPLY 1

Re: Categories Disappeared?

when you move/drag any category then it also re-arranges all URLs and that takes a lot of time

& this seems like the transaction timeout occurred. 

please check the value for path in database table catalog_category_entity 

for your category id. 

 

but if this messed up then you need to restore from the latest database backup.