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11-05-2020
11:07 AM
11-05-2020
11:07 AM
Categories Disappeared?
I have a client that wanted to move a category in their site. They drag/dropped it, the system said it would take a while, then everything just disappeared. The values are gone from the database as well. Any ideas? This seems very strange that the values would be removed from the DB.
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11-06-2020
01:10 AM
11-06-2020
01:10 AM
Re: Categories Disappeared?
when you move/drag any category then it also re-arranges all URLs and that takes a lot of time
& this seems like the transaction timeout occurred.
please check the value for path in database table catalog_category_entity
for your category id.
but if this messed up then you need to restore from the latest database backup.