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Checkout Page not loading and getting blank page

‎05-30-2018 10:45 PM
‎05-30-2018 10:45 PM

Checkout Page not loading and getting blank page

Hi

File: public_html/var/log/exception.log

is throwing error message:

main.CRITICAL: The element 'checkout.cart.item.renderers' already has a child with alias 'virtual' {"exception":"[object] (Magento\\Framework\\Exception\\LocalizedException(code: 0): The element 'checkout.cart.item.renderers' already has a child with alias 'virtual' at /home/xxxxxxxxxx/public_html/vendor/magento/framework/Data/Structure.php:611)"} []

Please suggest a fix for this...

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15 REPLIES 15
‎05-30-2018 10:55 PM
‎05-30-2018 10:55 PM

Re: Checkout Page not loading and getting blank page

Hi @Rakesh Jesadiya

Thanks for your quick reply...

checkout_cart_item_renderers.xml  is in the path /theme/Magento_Catalog/layout/

<?xml version="1.0"?>
<!--
/**
 * Copyright © 2016 Magento. All rights reserved.
 * See COPYING.txt for license details.
 */
-->
<page xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:framework:View/Layout/etc/page_configuration.xsd">
    <body>
        <referenceBlock name="checkout.cart.item.renderers">
            <block class="Magento\Checkout\Block\Cart\Item\Renderer" as="virtual" template="cart/item/default.phtml">
                <block class="Magento\Checkout\Block\Cart\Item\Renderer\Actions" name="checkout.cart.item.renderers.virtual.actions" as="actions">
                    <block class="Magento\Checkout\Block\Cart\Item\Renderer\Actions\Edit" name="checkout.cart.item.renderers.virtual.actions.edit" template="Magento_Checkout::cart/item/renderer/actions/edit.phtml"/>
                    <block class="Magento\Checkout\Block\Cart\Item\Renderer\Actions\Remove" name="checkout.cart.item.renderers.virtual.actions.remove" template="Magento_Checkout::cart/item/renderer/actions/remove.phtml"/>
                </block>
            </block>
        </referenceBlock>
    </body>
</page>

 

checkout_cart_index.xml from /theme/Magento_Checkout/layout/

<?xml version="1.0"?>
<!--
/**
 * Copyright © 2016 Magento. All rights reserved.
 * See COPYING.txt for license details.
 */
-->
<page layout="1column" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
      xsi:noNamespaceSchemaLocation="urn:magento:framework:View/Layout/etc/page_configuration.xsd">
    <body>
        <referenceContainer name="checkout.cart.container">
            <container name="cart.discount" label="Cart Discount Container" htmlTag="div" htmlClass="cart-discount" after="-" />
        </referenceContainer>
        <move element="checkout.cart.crosssell" destination="checkout.cart.container" after="-" />
        <move element="checkout.cart.coupon" destination="cart.discount" />
        <move element="checkout.cart.shortcut.buttons" destination="checkout.cart.methods" after="checkout.cart.methods.onepage.bottom"/>
        <referenceBlock name="breadcrumbs">
			<action method="addCrumb">
				<argument name="crumbName" xsi:type="string">Home</argument>
				<argument name="crumbInfo" xsi:type="array">
					<item name="title" xsi:type="string">Home</item>
					<item name="label" xsi:type="string">Home</item>
					<item name="link" xsi:type="string">/</item>
				</argument>
			</action>
			<action method="addCrumb">
				<argument name="crumbName" xsi:type="string">Shopping Cart</argument>
				<argument name="crumbInfo" xsi:type="array">
					<item name="title" xsi:type="string">Shopping Cart</item>
					<item name="label" xsi:type="string">Shopping Cart</item>
				</argument>
			</action>
		</referenceBlock>
    </body>
</page>
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‎05-30-2018 10:58 PM
‎05-30-2018 10:58 PM

Re: Checkout Page not loading and getting blank page

Hello @RizeTech

 

Please remove that your theme xml file and check it.

 

If it is working then issue into your xml.

 

 


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Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer
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‎05-30-2018 11:02 PM
‎05-30-2018 11:02 PM

Re: Checkout Page not loading and getting blank page

Did you mean theme file means the under the path theme/Magento_Theme/layout/default.xml

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‎05-30-2018 11:32 PM
‎05-30-2018 11:32 PM

Re: Checkout Page not loading and getting blank page

Hi

Removed checkout_cart_item_renderers.xml file from Magento_Catalog/layout folder.

Now the exception was not generating ....But still the check out page and cart page is blank...

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‎05-30-2018 11:57 PM
‎05-30-2018 11:57 PM

Re: Checkout Page not loading and getting blank page

Please run command,

php bin/magento setup:static-content:deploy -f

Also remove xml file from Magento_Checkout theme also

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‎05-31-2018 12:23 AM
‎05-31-2018 12:23 AM

Re: Checkout Page not loading and getting blank page

Hi

Removed the checkout_cart_item_renderes.xml file and checkout_cart_index.xml file and run the commands But nothing works..

We are having some other xml files here ..Is there any issue with them or only with the above two file based on the exception:

main.CRITICAL: The element 'checkout.cart.item.renderers' already has a child with alias 'virtual' {"exception":"[object] (Magento\\Framework\\Exception\\LocalizedException(code: 0): The element 'checkout.cart.item.renderers' already has a child with alias 'virtual' at /home/xxxxxxxxxx/public_html/vendor/magento/framework/Data/Structure.php:611)"} []
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‎05-31-2018 12:43 AM
‎05-31-2018 12:43 AM

Re: Checkout Page not loading and getting blank page

Hi @RizeTech

 

Do you have installed any third-party extensions related to cart/checkout ? also have you installed any third-party/custom theme in your magento 2 ?

 

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‎05-31-2018 12:49 AM
‎05-31-2018 12:49 AM

Re: Checkout Page not loading and getting blank page

No...

We are using Ctech_Configurator package extension for the product configuration using their API.

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‎05-31-2018 12:53 AM
‎05-31-2018 12:53 AM

Re: Checkout Page not loading and getting blank page

Hi @RizeTech

 

ok - to confirm , do one thing disabled all the third-party extension which you are using and enabled only magento 's native extensions !

 

Also change your magento 2 theme to luma theme  - which might be already set

 

Now as its showing localizedException  - so run below commands !

 

rm -rf generated
rm -rf var/cach
php bin/magento setup:upgrade
php bin/Magento setup:di:compile
php bin/magento setup:static-content:deploy -f
php bin/magento cache:clean
php bin/magento cache:flush

Then check ! 

 

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