cancel
Showing results for 
Search instead for 
Did you mean: 

Checkout keeps loading

Checkout keeps loading

Hi guys, hope I'm posting this to the right forum threat, if not, my bad.

I searched the forum. but didn't see, or missed a similar issue like this.

 

For some time I've been running a Magento 2 shop, all well, until a few days ago.

 

For some reason, whenever I put a product in my shopping cart, and proceed to the checkout, it keeps on loading and never ends. I'm not able to fill out any checkout fields at all. Also, when I refresh the page, my shopping cart is empty again.

 

My scripter and hosting company are going back and forth with who should fix it, and where the problem could be, but so far no results.

 

I've already turned off the one-page checkout, cleared cache etc, no result.

URL: www.lekkerpinnen.nl

 

It also seems to be inconsistent, as I did get an order or two in. But many customers complain they can't order. I'm at a loss at this moment and don't know where to continue.

Any help would be greatly appreciated.

3 REPLIES 3

Re: Checkout keeps loading

The issue seems to be fixed after a template update.

Re: Checkout keeps loading

Hi Just a question in dutch: :-)

 

je hebt het over een template update die je hebt uitgeoerd. Hoe heb je dit gedaan? Ik heb hetzelfde issue, maar dan met beide standaard layouts van Magento. Ik gebruik zelf versie 2.3.0

Re: Checkout keeps loading

Ha Martijn,

 

Volgens mij via terminal, maar ik ben geen scripter. Ik laat dit door het bedrijfje doen waar onze shop gebouwt is. Echter loop ik daar tegen wat communicatie problemen aan, vandaag mijn vraag hier.