Configurable product always reverts to out of stock even when sources have quantity available

[mguiney2011]

Hi,

After migrating to Magento 2 a few years ago we disabled MSI as we only had the 1 source. When configurable products' child products had stock available, the configurable parents stock status would automatically change to In Stock from Out of Stock status.

We recently added more sources for click and collect. I would have expected that any source with stock for any variation would put the configurable stock into stock automatically, but even when we manually change the configurable product to In Stock it will revert to Out of Stock. As a workaround, we need to add qty 1 to any one of the products variations to the Default Source (default) and this will keep the configurable product in stock. I have see some solutions including updating Advanced Inventory Manage Stock to No, but this hasn't worked for us after re-indexing.

We're currently on ver 2.4.6

Any help would be much appreciated

Thanks

Daniel

[toniagency82ed]

It sounds familiar, I think it was resolved with 2.4.7.

From the change log - "Corrected issues with the Inventory indexer that affected the accuracy of the storefront stock count of configurable products. GitHub-36421" - https://github.com/magento/magento2/issues/36421

https://experienceleague.adobe.com/en/docs/commerce-operations/release/notes/magento-open-source/2-4...