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Custom Email template from Marketing / Email Templates are not sending - still default one

Custom Email template from Marketing / Email Templates are not sending - still default one

Hello

 

I try to make Custom email template (Marketing / Email Templates) works.

I create new order template, then in Store configuration / Sales i select the new template from the dropdown for new order.

 

Clear cache etc

 

But still the default Magento Email template is sending for new order. Don't know what i'm missing.

 

Any Ideas ?

Thanks

1 REPLY 1

Re: Custom Email template from Marketing / Email Templates are not sending - still default one

@dimitri 

Check in Sales -> Sales Emails -> Order Configuration
New Order Confirmation Template
New Order Confirmation Template for Guest
both set in new Custom Order and also check store wise
 
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