Hello @Brenda Rivera
vendor\magento\module-sales\view\frontend\templates\email\shipment\track.phtml
as i it is adding only getTitle and number
and on admin or frontend side
vendor\magento\module-shipping\view\frontend\templates\tracking\details.phtml
<?php elseif ($track->getUrl()): ?>
<tr>
<th class="col label" scope="row"><?= $block->escapeHtml(__('Track:')) ?></th>
<td class="col value">
<a href="<?= $block->escapeUrl($track->getUrl()) ?>" target="_blank">
<?= $block->escapeUrl($track->getUrl()) ?>
</a>
</td>
</tr>
can you try to add into
vendor\magento\module-sales\view\frontend\templates\email\shipment\track.phtml
<a href="<?= $block->escapeUrl($track->getUrl()) ?>" target="_blank">
<?= $block->escapeUrl($track->getUrl()) ?>
</a>
hope it will work for you.
if works then mark solution.
Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer