cancel
Showing results for 
Search instead for 
Did you mean: 

HTTP ERROR 500 When open the import page in admin

   Did you know you can see the translated content as per your choice?

Translation is in progress. Please check again after few minutes.

HTTP ERROR 500 When open the import page in admin

Hi ,
I have just setup new Magento 2.3.5 website .Evert hing working fine. In the admin panel when click on the import button i am getting 500 Internal Server Error. Please help to resolve this issue

Error Logs here.

[05-May-2020 20:03:21 UTC] PHP Fatal error: Uncaught TypeError: Return value of Magento\ImportExport\Model\Import\ImageDirectoryBaseProvider::getDirectoryRelativePath() must be of the type string, null returned in /vendor/magento/module-import-export/Model/Import/ImageDirectoryBaseProvider.php:62

Stack trace:
#0 /vendor/magento/module-import-export/Block/Adminhtml/Import/Edit/Form.php(246): Magento\ImportExport\Model\Import\ImageDirectoryBaseProvider->getDirectoryRelativePath()

#1 /home3/wbminter/public_html/wbm/vendor/magento/module-backend/Block/Widget/Form.php(156): Magento\ImportExport\Block\Adminhtml\Import\Edit\Form->_prepareForm()

#2 /vendor/magento/framework/View/Element/AbstractBlock.php(1099): Magento\Backend\Block\Widget\Form->_beforeToHtml()

#3 vendor/magento/framework/View/Element/AbstractBlock.php(1104): Magento\Framework\View\Element\AbstractBlock->Magento\Framework\View\Element{closure}()

#4 //vendor/magento/module-import-export/Model/Import/ImageDirectoryBaseProvider.php on line