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Has the Magento 2 permanent shopping basket bug been fixed?

Has the Magento 2 permanent shopping basket bug been fixed?

Hi all!

 

Has the Magento 2 permanent shopping basket bug been fixed?

 

Regardless of any settings in admin, the frontend shop will completely empty guest shopping baskets after an hour, which is NOT good.

 

Thank you!

9 REPLIES 9

Re: Has the Magento 2 permanent shopping basket bug been fixed?

Hi @lisali,

Which magento version you are using?

Try the latest 2.3.3 and test once.

Re: Has the Magento 2 permanent shopping basket bug been fixed?

Hi,

 

Thanks for your response. We are using the latest version and are experiencing the same issue.

Re: Has the Magento 2 permanent shopping basket bug been fixed?

Can you share more info about the issue?

Or any screenshots.

Re: Has the Magento 2 permanent shopping basket bug been fixed?

Hello @lisali 

 

Did you try persistent card feature of default Magento?

 

https://docs.magento.com/m2/ee/user_guide/configuration/customers/persistent-shopping-cart.html

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Re: Has the Magento 2 permanent shopping basket bug been fixed?

Hi,

 

Here are our settings, attached. 

 

Can someone confirm that guest shopping carts should NOT be emptied after an hour by Magento with these settings enabled?

 

Thanks!

 

Cookie1.PNGCookie2.PNG

 

 

Re: Has the Magento 2 permanent shopping basket bug been fixed?

Hi @lisali 

 

According to your current settings, shopping cart should not be empty after one hour.

Re: Has the Magento 2 permanent shopping basket bug been fixed?

Hi,

 

Thanks for that. So if you are a guest and NOT logged in, the cart should NOT empty after an hour. Correct?

 

What could be causing this issue, then?

Re: Has the Magento 2 permanent shopping basket bug been fixed?

yes, it should work with guest user as well.

Re: Has the Magento 2 permanent shopping basket bug been fixed?

Thank you.

 

What could be causing this? How can we troubleshoot the issue?