Help troubleshoot silent failure to save product CE 2.3.2

[cacycleworks]

Our catalog of ~100 products was created by importing and then updated with an import of tiered pricing. So far, we haven't had any issues updating. Anytime we do bulk edits, I'll normally use a custom php script to manipulate the description or short description fields. Still I checked several products.

But one product I tried a simply edit to the description on had the silent failure. 

I saw the other post about it on the forum as well as 3 on stackexchange. Nothing has worked. Different browser, browser cache, nothing logged in browser console. Re-wrote file permissions to 775 and 664 for files and dirs, new deploy -f and cache clean.

Going to write a manual MySql query now to update that product.  

Thanks for any help,

Chris

[Ravikant soni]

Hi @cacycleworks 

You can try executing below commands from magento root installation:

rm -rf generated/*
php bin/magento indexer:reset
php bin/magento indexer:reindex
php bin/magento cache:clean

[cacycleworks]

Hi Ravikant,

Those steps did not work. Additionally, I have found more products which silently fail to update. What I was hoping for was a way to log to console via javascript or echo debug code to catch what went wrong so I could find the root cause.

I can tell I'm going to need to write a custom script page to directly edit those fields in the database.

Thanks,

Chris