Importing new images

[chichitsai0517]

Hi,

This has been happening ever since we upgraded to magento 2.3. I am now on 2.3.3 and it still does the same. 

Whenever I import a new product with image, and I look in the frontend, the image takes really long to show up. It even freeze up my entire server. Afterward it is ok. 

Is this an known issue? 

[Rahul Gupta]

@chichitsai0517  please try to run the below command and check the results.

php bin/magento catalog:image:resize

Let me know if still you are getting the issue.

Thanks

[chichitsai0517]

Hi,

I tried doing that and it takes around 2 hours because I have about 10000 products. However I cannnot do that everytime I import new items. 

[theMageComp]

Hello @chichitsai0517 

Yes it will take time depending on products/ images you are having in your store.

And I believe that's the only option. If it's working, then go ahead with it.

[theMageComp]

when you fire resizes command it will resize all images according to your setting.

you can check at

app/design/frontend/<Theme Vendor>/<Theme Package>/etc/view.xml
or in default Magento vendor\magento\theme-frontend-luma\etc\view.xml

http://prntscr.com/q0ek2q

that's why it will take some time for a thousand products.

[chichitsai0517]

I wish there would be a way to resize images by section (ex. by ID). This was never an issue in M2.2. It only started to happen in M2.3.

[noel_vance]

I have a similar problem since upgrading to 2.3.3

https://community.magento.com/t5/Magento-2-x-Technical-Issues/Frontend-images-don-t-appear-until-an-...

[chichitsai0517]

Can you tell me if I can resize (which takes about 2 hours) while people are purchasing and browsing on the website? Is it going to cause any issues? Is it going to overload the server?

[Rahul Gupta]

@chichitsai0517 No it will not cause such issues.

Instead your images will be visible as soon as thing commands resize the image.

If useful "Accept it as Solution".

Thanks