I am currently managing a contact center operating on Magento 2.1.12, and am having trouble pulling agent reporting. I am curious if others have also experienced this problem, and if so, if anyone has an idea as to how we can pull this. More specifically, I am trying to pull the following:
- Order placed by "Rep Name"
- Total order value
- Search date ranges
- Quantity ordered
- Etc..
If I could pull this via excel/CSV, I could then at least comb through the data to get the information needed.
Any help would be appreciated.
