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Magento 2.1.12 Agent reporting "Order placed by X"

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Magento 2.1.12 Agent reporting "Order placed by X"

I am currently managing a contact center operating on Magento 2.1.12, and am having trouble pulling agent reporting.  I am curious if others have also experienced this problem, and if so, if anyone has an idea as to how we can pull this.  More specifically, I am trying to pull the following:

  • Order placed by "Rep Name"
  • Total order value
  • Search date ranges
  • Quantity ordered
  • Etc..

If I could pull this via excel/CSV, I could then at least comb through the data to get the information needed.

 

Any help would be appreciated.