cancel
Showing results for 
Search instead for 
Did you mean: 

Magento 2.2.7 - SubCategory folder created but not shown in file tree?

SOLVED
   Did you know you can see the translated content as per your choice?

Translation is in progress. Please check again after few minutes.

Magento 2.2.7 - SubCategory folder created but not shown in file tree?

I have created a new subcategory called miki-collection but I do not see it in the file tree under categories? I am able to view the collection page so I know it saved and if I try to create it again it says it already exists...

Folder Miki-Collection not visible??? Folder Miki-Collection not visible???

Any help to troubleshoot this would be greatly appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Magento 2.2.7 - SubCategory folder created but not shown in file tree?

@5c6c3f63d5a74Flushing the cache is not reindexing of your data. Indexing can be perform from the webserver command prompt. Below is the command for the same.

 

 

$ php bin/magento indexer:reindex

If you are not a developer I would recommend to take help from the developer to look into the issue you are having.

 

 

Problem solved? Please give 'Kudos' and accept 'Answer as Solution'.

 

- Tarandeep
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.

View solution in original post

3 REPLIES 3

Re: Magento 2.2.7 - SubCategory folder created but not shown in file tree?

@5c6c3f63d5a74Try clearing cache and reindexing your data. Even after clearing the cache and indexing does not resolve the issue I would recommend to login to another browser to see if you see newly added category.

 

Problem solved? Please give 'Kudos' and accept 'Answer as Solution'.

- Tarandeep
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.

Re: Magento 2.2.7 - SubCategory folder created but not shown in file tree?

@Tarandeep Singh thanks for the reply.

I tried Flushing the Cache and that did not resolve the issue. Is it another process to re-index?

Re: Magento 2.2.7 - SubCategory folder created but not shown in file tree?

@5c6c3f63d5a74Flushing the cache is not reindexing of your data. Indexing can be perform from the webserver command prompt. Below is the command for the same.

 

 

$ php bin/magento indexer:reindex

If you are not a developer I would recommend to take help from the developer to look into the issue you are having.

 

 

Problem solved? Please give 'Kudos' and accept 'Answer as Solution'.

 

- Tarandeep
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.