Magento 2.2.7 - SubCategory folder created but not shown in file tree?

[5c6c3f63d5a74]

I have created a new subcategory called miki-collection but I do not see it in the file tree under categories? I am able to view the collection page so I know it saved and if I try to create it again it says it already exists...

Folder Miki-Collection not visible???

Any help to troubleshoot this would be greatly appreciated.

[Tarandeep Singh]

@5c6c3f63d5a74Try clearing cache and reindexing your data. Even after clearing the cache and indexing does not resolve the issue I would recommend to login to another browser to see if you see newly added category.

Problem solved? Please give 'Kudos' and accept 'Answer as Solution'.

[5c6c3f63d5a74]

@Tarandeep Singh thanks for the reply.

I tried Flushing the Cache and that did not resolve the issue. Is it another process to re-index?

[Tarandeep Singh · Accepted solution]

@5c6c3f63d5a74Flushing the cache is not reindexing of your data. Indexing can be perform from the webserver command prompt. Below is the command for the same.

$ php bin/magento indexer:reindex

If you are not a developer I would recommend to take help from the developer to look into the issue you are having.

Problem solved? Please give 'Kudos' and accept 'Answer as Solution'.