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02-02-2020
12:48 PM
02-02-2020
12:48 PM
Magento 2.3.1 problem Google Analytics
Hello,
Help, Magento 2.3.1 doesn't count my transactions.
What's the problem?
3 REPLIES 3
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02-02-2020
03:12 PM
02-02-2020
03:12 PM
Re: Magento 2.3.1 problem Google Analytics
There could be a lot at play here.
Have you checked that the GA property has e-commerce enabled?
https://support.google.com/analytics/answer/1009612?hl=en
Have you used the GA Tag checking chrome extension to ensure the tag is outputting correctly?
https://chrome.google.com/webstore/detail/tag-assistant-by-google/kejbdjndbnbjgmefkgdddjlbokphdefk
Typically I would be using Google Tag Manager with analytics for this kind of stuff. There is a great extension by Annowave that offers lots of function as is very easy to get setup.
http://www.anowave.com/marketplace/magento-2-extensions/magento-2-google-tag-manager-enhanced-ecomme...
Hope these help to get you started.
Have you checked that the GA property has e-commerce enabled?
https://support.google.com/analytics/answer/1009612?hl=en
Have you used the GA Tag checking chrome extension to ensure the tag is outputting correctly?
https://chrome.google.com/webstore/detail/tag-assistant-by-google/kejbdjndbnbjgmefkgdddjlbokphdefk
Typically I would be using Google Tag Manager with analytics for this kind of stuff. There is a great extension by Annowave that offers lots of function as is very easy to get setup.
http://www.anowave.com/marketplace/magento-2-extensions/magento-2-google-tag-manager-enhanced-ecomme...
Hope these help to get you started.
Chris @ Rixxo
Magento Solution Specialist, 10 year Magento user, store owner and Agency Director
Magento Solution Specialist, 10 year Magento user, store owner and Agency Director
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02-02-2020
08:52 PM
02-02-2020
08:52 PM
Re: Magento 2.3.1 problem Google Analytics
Yes as Rixxo said likely an extension (there are several) to fully integrate analytics is the most straightforward approach to insure all events are reported including checkout. Also insure the "eCommerce tracking is turned on in the analytics account". Another good tool here that may prove helpful for you: https://support.google.com/analytics/troubleshooter/7404984
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02-03-2020
09:22 AM
02-03-2020
09:22 AM
Re: Magento 2.3.1 problem Google Analytics
Thank you for suggestions and help.
Are GA issues magento typical?
Does the proposed module address these problems?