Hi,
I have been having issues with Magento 2.3.2 conversion tracking in Google analytics. I have tried many different free extensions but still not having any luck. We are using magento native checkout and payment gateway
Our conversion tracking data shows no order data
Does anyone else have any experience with this issue? I have read there was a bug a while ago which has been resolved in Magento 2.2.x release
Thanks
Similar issue, i am facing in 2.3.2 EE
We have found the issue, that was GA and Google Tag manager event observer name were same:
name="googleanalytics_order_success"
After adding ga in end of name, it started working fine.
Replace below content in vendor/magento/module-google-analytics/etc/frontend/events.xml of Google Analytics
<?xml version="1.0"?>
<!--
/**
* Copyright © Magento, Inc. All rights reserved.
* See COPYING.txt for license details.
*/
-->
<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:framework:Event/etc/events.xsd">
<event name="checkout_onepage_controller_success_action">
<observer name="googleanalytics_order_success_ga" instance="Magento\GoogleAnalytics\Observer\SetGoogleAnalyticsOnOrderSuccessPageViewObserver" />
</event>
<event name="multishipping_checkout_controller_success_action">
<observer name="googleanalytics_order_success_ga" instance="Magento\GoogleAnalytics\Observer\SetGoogleAnalyticsOnOrderSuccessPageViewObserver" />
</event>
</config>