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Magento 2.4.2 Email and Customer Account Name Prefix Problem

Magento 2.4.2 Email and Customer Account Name Prefix Problem

Hello.

After upgrading our store from 2.4.1 to 2.4.2, I have noticed that customer names are not coming through with name prefixes, but rather numbers? These numbers are appearing on customer orders and in the transactional emails, example 0 Joe Bloggs and 2 Sandra Jeffries?

 

Anyone else getting this with Magento 2.4.2? This wasn't happening in 2.4.1, nor have customer settings or email templates been changed.

 

Any help resolving this greatly appreciated!

2 REPLIES 2

Re: Magento 2.4.2 Email and Customer Account Name Prefix Problem

Anyone able to assist?

Here's some screenshots:

 

This is an order summary page:

 

https://imgbox.com/eaCLPeyR

 

If I try to edit the order address and try to change the number to a name prefix, it does display a proper prefix, in this case Mrs., but if I save it, on the order summary page it still displays a number instead of a prefix. The sales emails also display a number instead of Mr. / Ms. / Mrs.

 

https://imgbox.com/JIrqbfiP

 

Is anyone else having this with Magento 2.4.2?

Re: Magento 2.4.2 Email and Customer Account Name Prefix Problem

Hi,
we're facing the exact same issue here. 
There is an open issue regarding this problem - apparently something has changed on how guest orders are being saved in sales_order_address.
https://github.com/magento/magento2/issues/32177