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Magento 2.4.2 Email and Customer Account Name Prefix Problem
Hello.
After upgrading our store from 2.4.1 to 2.4.2, I have noticed that customer names are not coming through with name prefixes, but rather numbers? These numbers are appearing on customer orders and in the transactional emails, example 0 Joe Bloggs and 2 Sandra Jeffries?
Anyone else getting this with Magento 2.4.2? This wasn't happening in 2.4.1, nor have customer settings or email templates been changed.
Any help resolving this greatly appreciated!
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Re: Magento 2.4.2 Email and Customer Account Name Prefix Problem
Anyone able to assist?
Here's some screenshots:
This is an order summary page:
If I try to edit the order address and try to change the number to a name prefix, it does display a proper prefix, in this case Mrs., but if I save it, on the order summary page it still displays a number instead of a prefix. The sales emails also display a number instead of Mr. / Ms. / Mrs.
Is anyone else having this with Magento 2.4.2?
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Re: Magento 2.4.2 Email and Customer Account Name Prefix Problem
Hi,
we're facing the exact same issue here.
There is an open issue regarding this problem - apparently something has changed on how guest orders are being saved in sales_order_address.
https://github.com/magento/magento2/issues/32177