Magento 2 - 'Add Subcategory' button not showing in Admin

[daniel_dozie]

I don't understand why the Add root category and sub-category button isn't showing up in my store. Does anyone have a solution for this?

Index and cache are normal, as I have reindexed it and checked other things possibly wrong. Every other button including the upload button works normally.

I have switched Default store View to All Store Views and vice versa but it still doesn't work.

Here is a screenshot:
https://i.stack.imgur.com/7CdAo.png

[Damian Culotta]

Hi @daniel_dozie,

Can you check the browser console to be sure no JS errors are happening?

Did you installed some 3rd-party module lately?

[daniel_dozie]

There isn't any custom module installed. Though I'm using a custom theme,
same as other folks purchased the theme but there hasn't been a complain
like mine.. I'm just confused as I really don't know where to start looking
from.

[Damian Culotta]

Hi @daniel_dozie,

Can you confirm if you get JS errors on your browser console in that page?

[character27]

Hey guys same problem here , no buttons to create root or subcategories , any solutions yet ?

thnx

[Damian Culotta]

Hi @character27,

Can you check your broswers console? Maybe there is an error message than can help us?

[character27]

---

hey @Damian Culotta

Here's the Web console result .

[hardik_visa]

Same issue, I am facing tried to resolve by debbuging in Magento\Catalog\Block\Adminhtml\Category\Tree::_prepareLayout(). You will get false in first if codition some time. you will get more idea in this file. May be it will help you to resolve your problem.