Magento 2 Component manager won't sync: Continuos "please wait"

[justone20]

Hello,

Rookie here...I installed Magento 2 on a shared host. Everything seem to be ok but when I try to sync component manager with the market place it just keeps saying "Please Wait" and never syncs. Keys are good and account is access by the instal it just won't sync. Any help or ideas will be appreciated!.

[gtcmage]

Few of us are having the same problem (see Git link below). Feel free to pen a Bug Report by clicking the Bug Report link in the bottom/right side of your backend. Hopefully it is a simple glitch and all should get back to normal when they have identified the fault.

Good news is you are still able to 'Upgrade" your Magento using the Web Setup Wizard tool when it will be needed. So any patches/updates coming soon we'll be able to run this quickly through the Web Setup. Rookie here too

Bug report at: https://github.com/magento/magento2/issues/4546

[Commcad]

https://github.com/magento/magento2/issues/4575

[sherrie]

Hi all, so sorry I missed this previously. If you're still having issues, please clean your cache as well as var/generation and var/di folders and try again.

If it still doesn't work, please check your server logs and also how much memory your server has.

(Additional troubleshooting suggestions can be found here: https://github.com/magento/magento2/issues/4546)

Also, if you can, please upgrade to 2.1 as this issue was fixed in that release https://github.com/magento/magento2/issues/4575.

[Wolf6]

Hello sherrie,

Same issue here: Component Manager loops Please Wait.. infinitely.

What was done so far:

1) Fresh install of Magento CE 2.1.2 without any problems at all;

2) CMS looks fully operational. You can add products, browse the store website, etc.;

3) I have cleared the cache as suggested at Magento website:

> php bin/magento cache:clean

Cleaned cache types:
config
layout
block_html
collections
reflection
db_ddl
eav
config_integration
config_integration_api
full_page
translate
config_webservice

> php bin/magento cache:flush

Flushed cache types:
config
layout
block_html
collections
reflection
db_ddl
eav
config_integration
config_integration_api
full_page
translate
config_webservice

> cd var/generation/

> rm -R -f *

4) Signed in with PKs successfully (through System Config section); 

5) Went to Component Manager and tried to Sync; 

The result: Please wait.. loops forever. 

By the way Chrome browser developer console shows this error:

angular.js:7715 -> GET http://{my web site}/setup/index.php/componentGrid/sync 500 (Internal Server Error)

Please advice.

[Wolf6]

Hello again sherrie,

in addition to my previous comment I would like also to show you the error log row that corresponds to the Component manager inappropriate behavior:

[06-Dec-2016 15:07:29 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 79 bytes) in / home / {dir} / {domain dir} / public_html / vendor / composer / composer / src / Composer / Json / JsonFile.php on line 259

Which means that this module tries to allocate more than the default memory limit of 128M. As long as I know it's not a good practice to allow PHP to use more than 128M of memory.

Is that normal for Magento to require more than 128M of memory? Please advice what is the appropriate value for this PHP directive.

[sherrie]

Hi @Wolf6, can you please open a new ticket on Github with those details under the 2.1.2 project?

[Wolf6]

Hi @sherrie, I have just set up Magento 2.1.2 on server with more RAM and PHP memory limit increased to 2GB and all gone well. Thank you anyway.

[sherrie]

Glad to hear you got it sorted @Wolf6!

[yama123]

I have done all of the above, memory is at 2G, still please wait...

What to do?