Magento 2 - Shipment missing after creating

[tope625]

I recently upgraded from 2.3.5-p1 to version 2.3.7-p1. I found out that after I create a shipment and go to the Shipments tab, there is no record shown. And the order status in the grid still shows "Processing". See screenshot here: https://imgur.com/a/8Xq4rSZ and below.

I already disabled all modules except the ones with "Magento_". But still the problem persists.

Please help. Thanks!

[Sanjay Jethva · Accepted solution]

@tope625 

Please check in the database whether the new shipment record is created or not.

[tope625]

hi @Sanjay Jethva , yes the shipment record is found in the database.

[Sanjay Jethva · Accepted solution]

@tope625 

It seems like the cron might not be working.

Please check the cron.

[Sanjay Jethva · Accepted solution]

@tope625 

The record might not arrive in the sales_shipment_grid table.

It will arrive once the cron gets run.

[tope625 · Accepted solution]

It worked! Thanks a lot!