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Magento 2 - Shipment missing after creating

SOLVED

Magento 2 - Shipment missing after creating

I recently upgraded from 2.3.5-p1 to version 2.3.7-p1. I found out that after I create a shipment and go to the Shipments tab, there is no record shown. And the order status in the grid still shows "Processing". See screenshot here: https://imgur.com/a/8Xq4rSZ and below.

 

I already disabled all modules except the ones with "Magento_". But still the problem persists.

 

Please help. Thanks!

 

 

image_2021_09_09T06_33_50_985Z.png

 

2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: Magento 2 - Shipment missing after creating

@tope625 

It seems like the cron might not be working.

Please check the cron.

 

Problem solved? Click Kudos and "Accept as Solution"

View solution in original post

Re: Magento 2 - Shipment missing after creating

@tope625 

The record might not arrive in the sales_shipment_grid table.

It will arrive once the cron gets run.

Problem solved? Click Kudos and "Accept as Solution"

View solution in original post

5 REPLIES 5

Re: Magento 2 - Shipment missing after creating

@tope625 

Please check in the database whether the new shipment record is created or not.

Problem solved? Click Kudos and "Accept as Solution"

Re: Magento 2 - Shipment missing after creating

hi @Sanjay Jethva , yes the shipment record is found in the database.

Re: Magento 2 - Shipment missing after creating

@tope625 

It seems like the cron might not be working.

Please check the cron.

 

Problem solved? Click Kudos and "Accept as Solution"

View solution in original post

Re: Magento 2 - Shipment missing after creating

@tope625 

The record might not arrive in the sales_shipment_grid table.

It will arrive once the cron gets run.

Problem solved? Click Kudos and "Accept as Solution"

View solution in original post

Re: Magento 2 - Shipment missing after creating

It worked! Thanks a lot! Smiley Happy