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Magento Business Intelligence service. Retry Synchronization

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Magento Business Intelligence service. Retry Synchronization

I am using Magento 2.2.2. In the past, I used to get the message below in every time I log in as an admin:

Failed to synchronize data to the Magento Business Intelligence service. Retry Synchronization

I have run a command line and disabled the above message, I disabled the Synchronization, I don't remember what was the command line. Now I am trying to enable the advanced reporting and I have applied all of what is written in the documentation: http://docs.magento.com/m2/ce/user_guide/reports/advanced-reporting.html

 

I still cannot get any report. I only get the image below. How can I enable the synchronize data to the Magento Business Intelligence service via a command line to reverse what I've done so that I can get the reports? Do I miss something here?

 

Error.png

2 REPLIES 2
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Re: Magento Business Intelligence service. Retry Synchronization

I am also facing the same problem. I still didn't get a solution for this. Do you know any Business Intelligence Tools that can resolve this? Any help regarding this would be greatly appreciated. Thanks in advance.

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Re: Magento Business Intelligence service. Retry Synchronization

bin/magento config:set analytics/subscription/enabled 0

wait 5 min

bin/magento config:set analytics/subscription/enabled 1

bin/magento cache:clean