Magento admin panel is frozen after extension installation fails

[jay_hall]

I was installing an extension and the installation failed. I managed to get the website and admin panel to work but the extension page as seen in the picture is stuck and I cant figure out how to fix it.

[theMageComp]

Hello @jay_hall 

We will be able to see the image once moderator approves.

But can you give me some idea what extension you installed, and is it freezing on configuration?

[jay_hall]

Thanks for the reply.

I installed the sendinblue extension -> https://marketplace.magento.com/sendinblue-module-sendinblue.html

It freezes when i navigate in the admin panel to system -> web setup wizard
It automatically loads to the component install step of the installation process and has an error below saying "error in update" then refers me to documentation on how to perform a manual rollback.

[theMageComp]

Hello @jay_hall 

Why don't you try to follow their another method of extension installation?

https://marketplace.magento.com/media/catalog/product/sendinblue-module-sendinblue-2-0-4-ce/installa...

[jay_hall]

The issue with emails has been solved, I just need to install another extension now.

[theMageComp]

Hello @jay_hall 

Download the extension package in zip.

Use FTP client (such as Filezilla, WinSCP, cuteFtp) to upload or copy all folders in the zip package to
your Magento site root folder. This will not overwrite any existing files, just add new files to the folder
structure.
Open Command line in folder root of Magento and run following command respectively:

php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy -f
php bin/magento indexer:reindex
php bin/magento cache:flush

[Rahul Gupta]

@jay_hall you can install the extension by downloading the zip of the extension and then transfer it to server via ftp or you can also install it via ssh using composer command which they might have mention in there installation guide.

After installing the extension run the below commands.

php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy -f
php bin/magento cache:flush

Thanks

[jay_hall]

I didn't think this would work because when i downloaded the extension the only file is a composer.json file. previous extensions actually had file structures in them plus a composer file. All i really need to figure out is how to fix the issue with why that part of the admin panel is stuck

[jay_hall]

Thanks for the reply but I am looking for a solution on how to fix the stuck admin panel.

[linh_ng]

Please choose the table setup_module, find the module which has errors then delete it.