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Magento2.2.7 backend order can not view details

Magento2.2.7 backend order can not view details

Why can I only see the order details of the pending state but can't see the details of other states? No error, just a blank page.

Can anyone help me with this, thank you!

3 REPLIES 3

Re: Magento2.2.7 backend order can not view details

Hello @yang_yang9 

 

Can you please check log file or check page source, so you can find where is error.

 

 


Problem solved? Click Kudos & Accept as Solution!
Sunil Patel
Magento 2 Certified Professional Developer & Frontend Developer

Re: Magento2.2.7 backend order can not view details

main.CRITICAL: Constructor failed

thank! But only the error in the log, page souce does not show any errors, this will be the reason I have not figured out.

I haven't figured out what this is, can you help me?

Re: Magento2.2.7 backend order can not view details

Hello @yang_yang9 

 

To debug more on similar line you will need to check whether any third-party extension / customization done on the order level ?

 

If yes - then kindly disable those extension one by one and check it - error gets resolved or not !

 

May be that way you can debug this issue in depth.

 

Hope it helps ! 

if issue solved,Click Kudos & Accept as Solution