Magento2.4- Order does not register as paid after making payment with payment gateway

[younuskora596e]

I'm using one of the payment gateways. It's called Urway/one97.

When the customer makes a payment with the payment gateway not register as paid + the order status changes to Complete.

I sent the problem to the Support Team but I got no solution.

How can I solve the issue? Why is that happening?

[LitCommerce Expert]

You can use events to change order status again after the order is created
You can try the event: checkout_submit_all_after
For example, in events.xml

<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:framework:Event/etc/events.xsd">
<event name="checkout_submit_all_after">
<observer name="yourcompany_yourmodule_checkout_submit_all_after" instance="YourCompany\YourModule\Observer\ProcessOrder" />
</event>
</config>

And in the observer

public function execute(\Magento\Framework\Event\Observer $observer)
{
$order = $observer->getOrder();
$quote = $observer->getQuote();
// Do whatever you want here
return $this;
}