Multi Store Inventory Issues - source & salable quantity issues (more salable items than at source)

[iantyrrell090e]

Since we started running MSI we are getting massive discrepancies between the amount of stock at source and quantity of salable stock. For example one product might show as 100 items at source and 500 salable quantity. I understand when there might be more items at source than salable as things are sold but not shipped. But we have issue where it is saying there are loads more salable items than at source?!

We are running Magento ver. 2.4.3-p3

Any ideas what might be happening here?

Thanks

[johnwebdes40a5]

Hello @iantyrrell090e 

The following command shows you all the "fixes" you need to make in order to resolve the inconsistencies in your inventory.

bin/magento inventory:reservation:list-inconsistencies -r

The -r flag puts it in a raw format that makes step 2 of this process much easier. It'll produce lines like this:

172:bike-123:+2.000000:1

Which translates to ORDER ID : SKU : +/- QUANTITY TO ADJUST : STOCK ID

Each one can be fixed by running the create-compensations cli command, e.g.:

bin/magento inventory:reservation:create-compensations 172:bike-123:+2.000000:

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