cancel
Showing results for 
Search instead for 
Did you mean: 

Order Email not showing itemized list - Magento 2.3.4

   Did you know you can see the translated content as per your choice?

Translation is in progress. Please check again after few minutes.

Order Email not showing itemized list - Magento 2.3.4

Hello,

 

I've run into an issue with magento not rendering my email template correctly.

 

When i create a template through the admin interface and I include

{{layout handle="sales_email_order_items" order=$order}}

in the template to list out the items that were purchased, the item section is not rendered.

 

I found the Migrating custom email templates page which talks about the template system switching to a more strict method of parsing.

 

I'm not sure if this is a bug introduced by the new system, or if i'm doing something incorrectly.

 

Would someone be able to help me find a solution to this problem.

9 REPLIES 9

Re: Order Email not showing itemized list - Magento 2.3.4

I also have the same problem, have you solved it in any way?

Re: Order Email not showing itemized list - Magento 2.3.4

Hi @Goowai I just found the solution on this Magento Stack Exchange Question

Re: Order Email not showing itemized list - Magento 2.3.4

I confirm, this happens also in 2.3.5-p1

The solution set in db table: email_template column is_legacy = 1 works!

Re: Order Email not showing itemized list - Magento 2.3.4

@MadisonCooper 

Thanks 
that's real working !!!!
great...:-)

Re: Order Email not showing itemized list - Magento 2.3.4

Hi, 

is it possible to edit the value from the backoffice?

 

Thanks

Re: Order Email not showing itemized list - Magento 2.3.4

Try this module, it will fix that bug. 

https://github.com/htcmage/m2-fix-admin-email-template

Re: Order Email not showing itemized list - Magento 2.3.4

it workes 100%


@MadisonCooper wrote:

I confirm, this happens also in 2.3.5-p1

The solution set in db table: email_template column is_legacy = 1 works!


 

Re: Order Email not showing itemized list - Magento 2.3.4

Thank you 

This bug have been fixed

Re: Order Email not showing itemized list - Magento 2.3.4

@MadisonCooper 

 

I am so glad someone posted this on the community forums. Was going to drive me insane not having order details in the emails.