cancel
Showing results for 
Search instead for 
Did you mean: 

Orders sometime have a second invoice on them for zero amount.

Highlighted

Orders sometime have a second invoice on them for zero amount.

Hi, Using Magento 2.3.5 (Luma) most of the time when an order is put on there is just one invoice for the full amount which is how it should work and is fine. Occasionally and order has a second invoice on it for zero amount. Has anyone come across this or know why it could happen?

 

Thanks

3 REPLIES 3
Highlighted

Re: Orders sometime have a second invoice on them for zero amount.

Hi @traknet 

It can happen only in one case if you are using observer for create invoice on below events:
1. sales_order_save_after

2. checkout_submit_all_after

 

Please confirm with you Magento2 modules, is there any observer has been created with any module.

If issue resolve, please click on 'Kudos' & Accept as Solution!

Highlighted

Re: Orders sometime have a second invoice on them for zero amount.

Hi, I'm not very experienced in Magento so don't really understand what I'm looking for here.

 

How do I check what you say?

 

Thanks

Highlighted

Re: Orders sometime have a second invoice on them for zero amount.

Hi, anyone have any ideas?

 

Thanks