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Pages & Products Admin Backend Pages stuck on loader

Pages & Products Admin Backend Pages stuck on loader

Hi,

 

Till now I was working with magento fine, but today woke up with a strange problem.

 went to edit a page on magento but when I went to CONTENT > PAGES, the loader stuck on loading and could not do anything else. see image:pages_error.PNG

 https://www.dropbox.com/s/j52w8ky0c484r9w/pages_error.PNG?dl=0

 

I noticed also that its doing this on all admin backend pages except:

  • Dashboard
  • Reports
  • Stores
  • System

Does anyone know a solution to this, or has encountered the same problem?

9 REPLIES 9

Re: Pages & Products Admin Backend Pages stuck on loader

Hi @robertbits,

 

Can you check your browser's console to be sure no error 500 are happening?

Re: Pages & Products Admin Backend Pages stuck on loader

@Damian Culotta

thanks for helping out.

 

I have checked the condole but no error 500 is given. the interesting thing is that the errors are mostly javascript errors.pages_error_2.PNG

https://www.dropbox.com/s/hf4ow9x2kvkvilg/pages_error_2.PNG?dl=0 

 

 

do you know what can I do to fix it?

Re: Pages & Products Admin Backend Pages stuck on loader

Hi @robertbits,

 

Can you try generating the static assets again?

 

php bin/magento setup:static-content:deploy

(I guess you are in production mode, right?)

Re: Pages & Products Admin Backend Pages stuck on loader

Hi @Damian Culotta

 

right now I am in developer mode and already tried to run 

php bin/magento setup:static-content:deploy -f

but still no luck on resolving the problem

Re: Pages & Products Admin Backend Pages stuck on loader

Hi @robertbits,


And you're getting the same errors?

Can you check if those js files can be loaded? (copy and paste the URL into your browser)

Re: Pages & Products Admin Backend Pages stuck on loader

Hi @Damian Culotta

 

thanks a lot for your help. but I have decided to go back to a previous backup that worked, since I really needed the website to be in working condition. and for now everything is working fine

Re: Pages & Products Admin Backend Pages stuck on loader

hi Damien

 

Can you help me out getting the same error 

could you take a look at it?

Re: Pages & Products Admin Backend Pages stuck on loader

Hi @nahim_fazal,

 

Is there any public URL you can share?

Re: Pages & Products Admin Backend Pages stuck on loader

I have the same problem of the admin catalog | products page stuck

 

When selecting20 or 30 products per page - is ok, 

then 50 products per the who page gets stuck _ something wen wrong

same thing happened when selecting list by sku

mage 2.4.0