cancel
Showing results for 
Search instead for 
Did you mean: 

Paypal Payments Pro 3D Secure not Redirecting to Success page Magento 2.3.3

Paypal Payments Pro 3D Secure not Redirecting to Success page Magento 2.3.3

Hi 
I have a long-running issue on Magento 2.3.3 using native Magento checkout and using Paypal Payments Pro. With many customers transactions not being recorded on google analytics.


When using a card payment method on Safari browser (tested on iPhone) the embedded 3D secure screen loads which requires you to click to confirm payment (or enter a password). On Safari after 3D Secure click to confirm the checkout page is redirected to the homepage and the order is successfully placed. Skipping out any Success page, thus skipping recording the conversion.

 

Testing on Chrome and FireFox does not do this (desktop), it correctly redirects to the Magento success page and the conversion is recorded.

 

Does anyone know what the cause of this might be?

 

Thanks

1 REPLY 1

Re: Paypal Payments Pro 3D Secure not Redirecting to Success page Magento 2.3.3

Hello nadroj467 Are you able to use 3D secure on default PayPal module.?