Problem uploading images to products

[Multiplicalia]

Hi,

I'm having problems to upload product images in Magento 2.2.

It displays a popup with a message "No se reconoce o no se admite este tipo de archivo de extensión." In english it means the file type isn't recognized.

The ajax response is: error The file was not uploaded, error code 666

I have checked the next things:

- The format file is not the problem. It is a simple jpg.

- The upload_tmp_dir folder have the correct permissions.

- The GD extension for php is installed.

- The image has 113KB, it isn't a problem of post_max_size.

What could it be the problem?

Thanks

[theMageComp]

Hello @Multiplicalia 

Tried all the solutions mentioned here?

https://magento.stackexchange.com/questions/127586/magento-2-can-not-upload-product-images

[Rahul Gupta]

@Multiplicalia please try to clear once  /pub/media/tmp/ and try to upload again.

Hope it helps!

Thanks

[Multiplicalia]

@Rahul Gupta I have removed the subfolders and files in /pub/media/tmp but the problem still exists.

@theMageComp I tried almost the points of that link but it didn't worked. I didn't try the point 5 about install ImageMagick as it doesn't seem mandatory. You can use ImageMagick or GD. In my case the server uses GD.

[Multiplicalia]

Could someone help me to realize the origin of the problem?

Thanks in advance.

[Rahul Gupta]

@Multiplicalia please try to enable fileinfo extension for PHP.

Thanks

[Multiplicalia]

Thanks @Rahul Gupta  but that extension is already installed:

fileinfo support => enabled
version => 1.0.5
libmagic => 517

[Rahul Gupta]

@Multiplicalia 

Check phpinfo() page, if file_uploads is off, set file_uploads on

Thanks

[Multiplicalia]

Thanks @Rahul Gupta   but file_uploads is already active.

[Rahul Gupta]

@Multiplicalia do one thing instead of changing the image for existing product, try to create a new simple product and upload image there and check if you are getting the same error.

Thanks