Problem with product import, images do not import

[alexrus76g]

I have been having this issue on my Magento 2.3.3 when trying to import products with images it always gives me error:

1. Imported resource (image) could not be downloaded from external resource due to timeout or access permissions in row(s): 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11

Images to be imported are in /var/import/

I tried all possible combinations of image path in the scv and in the images location field to no avail.

Only when I put images in the root folder it manages to import successfully but also creates <Magento root dir>/t/ <Magento root dir>/d/ in the root folder

/pub, pub/media/import, /var and var/import have 2777 permissions

[theMageComp]

Hello @alexrus76g 

Recently answered question, please check this thread once

https://community.magento.com/t5/Magento-2-x-Programming/Imported-resource-image-could-not-be-downlo...

[Rahul Gupta]

Hi @alexrus76g 

You can refer to this https://magento.stackexchange.com/questions/109066/magento-2-product-import-wont-import-images

This is issue is solved in this link.

Hope it helps!

Thanks

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[alexrus76g]

I managed to import it by defining the path var/import in both csv and in the image path field

However there is another strange thing going on.

After I check import file it gives this error

1. Imported resource (image) could not be downloaded from external resource due to timeout or access permissions in row(s): 3
General system exception happened Show more

I go ahead and remove the images from row 3, check import file trying to import and get same message but for the next row

1. Imported resource (image) could not be downloaded from external resource due to timeout or access permissions in row(s): 4
General system exception happened Show more

[Rahul Gupta]

Hi @alexrus76g 

Have you tried the solution given by me in previous message?

Thanks!

[alexrus76g]

yes, they don't work for me