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Proceed To Checkout Stuck at spinner

Proceed To Checkout Stuck at spinner

I'm setting up a fresh install of Magento 2.2 and I have everything ready to go, except when I put something in my cart and click "Proceed to Checkout", the page loads but hangs on the spinner.

 

I get the following error in the debug.log:

 

[2018-04-25 21:35:34] main.WARNING: Broken reference: No element found with ID 'checkout.header.wrapper'. [] []

 

Any suggestions?

7 REPLIES 7

Re: Proceed To Checkout Stuck at spinner

If people want to see the issue, the test store is at:

 

https://test.pinballrom.com/

 

Just try to check out an item.

Re: Proceed To Checkout Stuck at spinner

Hi @jeremy_wilson

 

You have issue with your browser cache , your checkout seems working fine. there is no issue at all.

 

Kindly clear your browser cache manually or else check in your browser 's private window.

 

I have checked the link you have posted and seems like order getting placed successfully - here is the order number for your reference - Your order # is: 000000003.

 

let me know if  issue still persist at your end.

if issue solved,Click Kudos & Accept as Solution

Re: Proceed To Checkout Stuck at spinner

Yes, after I posted I found some comments on github regarding the issue with tracking.js blocking the checkout when Ad Blockers are turned on.  By using the js tools in the developer section to combine and bundle the js, it fixed the issue.

 

Re: Proceed To Checkout Stuck at spinner

Hi @jeremy_wilson

 

Glad to know that you have resolved your issue !! Keep helping Smiley Happy

 

if issue solved,Click Kudos & Accept as Solution

Re: Proceed To Checkout Stuck at spinner

Checkout is usually one of the most overloaded pages and you problem is very common.

Here is the guide that will help you determine the problem and prompt a solution to it:

https://onilab.com/blog/magento-checkout-slow-fix-it-in-8-simple-steps/ 

Re: Proceed To Checkout Stuck at spinner

Have you got a solution ?

 

we have checked you test website https://test.pinballrom.com/
http://prntscr.com/q0431h and we haven't found any issue and place order successfully.

 

will you please describe in more words?

Was my answer helpful? You can accept it as a solution.
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HeRe: Proceed To Checkout Stuck at spinner

Hello @jeremy_wilson 

 

I noticed that this is happen with browser cache or slow internet. 

 

You can check in private window or new browser and let me know if any issue.

 

If answer is useful??? please Accept as Solution & give Kudos

 

Thank you

Anant P

Thank you
Anant Prajapati
Magento Certified Developer