Product Gallery Image cannot upload; Error : Something went wrong while saving the file(s).

[tbnplitgma3e64]

Hi,

I cannot upload images for new products or existing ones. All will show the error screenshot below.

Also, when I check on DevTools the data-url showing as below.

This problem only happens when I upload images on a new product or edit an existing product. 

I have tried the methods below:

1. Change the pub/media folder permission.

2. https://community.magento.com/t5/Magento-2-x-Technical-Issues/Error-Something-went-wrong-while-savin...

Thanks in advance!

[suvarnaped732c]

Hi,

same issue i am facing did you got any solution please share

[johnwebdes40a5]

Hello @tbnplitgma3e64 

Check File and Folder Permissions: Make sure the pub/media and var directories are writable.

find var pub/static pub/media app/etc -type f -exec chmod 644 {} \; 

find var pub/static pub/media app/etc -type d -exec chmod 755 {} \; 

chmod -R 777 var pub/static pub/media

Check PHP Settings: 

upload_max_filesize = 10M 

post_max_size = 20M 

max_execution_time = 180

Increase the values if necessary.

Restart your web server after making changes to php.ini.

Hope it helps !

If you find our reply helpful, please give us kudos.

A Leading Magento Development Agency That Delivers Powerful Results, Innovation, and Secure Digital Transformation.

WebDesk Solution Support Team

Get a Free Quote | | Adobe Commerce Partner | Hire Us | Call Us 877.536.3789