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Product .csv import stuck on "Please Wait"

Product .csv import stuck on "Please Wait"

when I try to import my .csv file to update my products it gets stuck on the "Please Wait" screen.

in the log there is: 

 

[2021-09-13 16:11:10] main.CRITICAL: Path "/home/vfstg2un/public_html/var/importexport//zyRxZtWiaWvuG9H1icyakzmkv1GR2JsD.csv" cannot be used with directory "/home/vfstg2un/public_html/pub/media/" {"exception":"[object] (Magento\\Framework\\Exception\\ValidatorException(code: 0): Path \"/home/vfstg2un/public_html/var/importexport//zyRxZtWiaWvuG9H1icyakzmkv1GR2JsD.csv\" cannot be used with directory \"/home/vfstg2un/public_html/pub/media/\" at /home/vfstg2un/public_html/vendor/magento/framework/Filesystem/Directory/PathValidator.php:63)"} []<br>

4 REPLIES 4

Re: Product .csv import stuck on "Please Wait"

Hello @Danzer 

Can you please check your media folder permission?

When you upload the file the product Image will store them so that folder permission is 777 then this issue is not coming.

If you get the solution then please, "Kudos" and "Accept as Solution" for Token of Appreciation.

 

Re: Product .csv import stuck on "Please Wait"

Greetings,
Thanks for the reply.
In this case the file has only 2 columns:
sku and quantity
The images have already been uploaded.
If the complete file of approximately 20,000 products is split into files of 3,000 lines, the upload is successful.

Re: Product .csv import stuck on "Please Wait"

Hello @Danzer 

 

You can also update the PHP upload limit in the PHP config file of server then the 20,000 products upload in one time.

 

If you get the solution then please, "Kudos" and "Accept as Solution" for Token of Appreciation

Re: Product .csv import stuck on "Please Wait"

There is an issue with image path in CSV as path and file name should be correct in CSV and media folder. You need to make sure pub/media folder exit with permissions.