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Product downloadable stuck in Pending, and Link not working

Product downloadable stuck in Pending, and Link not working

Magento 2.1.1  

 

I create a product to download.  FREE. Files were uploaded to Magento. After order and go through check out rigmarole, you get an email with links.

Links don't work.  

 

Q1. When I create a new Product and enter a file to upload for a Link, where do these files go when I upload?

Q2.  Is it possible permission setting on website cause link failure?

Q3.  Item order is stuck in PENDING.  Why is that?  It is Free, download as much as you want.  

Q4.  Should I change from upload files to use a URL and upload files to my site for greater control? 

 

Thanks

 

Edit:  I changed to URL and it made no difference.  Links don't work in email