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Product not showing in frontend strange issue

Product not showing in frontend strange issue

Hi all,

We've a very strange issue after we migrate to a new hosting.

We only have configurable products and when we load a new products it is showing only on few browser, after some hours it is present also in the other browser.

Seems a cache issue but after flushed and reindexed from ssh we've same issue, only solution seems wait some hours.

Something similar happen when we add stock quantity to an existing product, in some browser the product show as available in other browser not (also checked after flushing cache and in private tab).

How can I solve this? 

1 REPLY 1

Re: Product not showing in frontend strange issue

Hi @damiano891db2b 

Are you using magento default cache file system? You can check once after change to db or files once to make sure.

There might be some permission issue.
https://devdocs.magento.com/guides/v2.3/config-guide/prod/prod_file-sys-perms.html

Try the following command once:

find . -type d -exec chmod 755 {} \; && find . -type f -exec chmod 644 {} \; && chmod u+x bin/magento

You can use sudo as well.


If still face issue, then try following commands once in sequence to re generations.

 

chmod -R 0777 var/ pub/ generated/
rm -rf var/cache/* var/view_preprocessed/* generated/* pub/static/*
php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy -f
php bin/magento cache:flush


Ror re-indexing once.

php bin/magento indexer:reindex


I hope it will help you!