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SKU codes in front-end search not displaying items

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SKU codes in front-end search not displaying items

Hello!

 

Running on Magento 2 EE over here!

 

Im working on a website which has a large inventory of products. Each product is related to SKU code found in the description. When I search an item with SKU code, Magento search doesnt seem to know how to process the info.. the search results have nothing to do with original search OR only shows a few items when there are supposed to be many.

 

Anyone know if theres a bug or an update coming soon regarding this matter?

 

Thank you!

 

Nastassja

4 REPLIES 4

Re: SKU codes in front-end search not displaying items

Hello @nastassja_bertrand,

 

You can find by SKU which is mentioned in SKU field in admin side then you can easily find out in search result, Please check below example 

 

https://www.screencast.com/t/DfjcGndiVOSL

https://www.screencast.com/t/ocq6ABQq

2018-09-29_12-32-48.jpg

2018-09-29_12-31-21.jpg

Let me know if you have any confusion.

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If my answer is useful, please Accept as Solution & give Kudos

 

Re: SKU codes in front-end search not displaying items

Thanks for the info Smiley Happy

 

We already have our visibility set to Catalog Search.. we are still encountering issues even with a partial SKU without hyphen.. If I enter `GWA` I get no results... If I enter 5121 I get partial results with some items that have nothing to do with that value..

 

Anyone have a miracle??

 

Thanks!

Re: SKU codes in front-end search not displaying items

Also If I try Elasticsearch or Solr I get this error message:

 

elasticsearch error.PNG

 

 

Re: SKU codes in front-end search not displaying items

Hello @nastassja_bertrand,

 

If you are using search extension then disable it and try to check in magento default theme and let us know.

 

--
If my answer is useful, please Accept as Solution & give Kudos