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Search not working properly

Search not working properly

I have an issue with MySQL search. It is particularly when searching for words that appear in the description of a product, but may not be limited to this.

If i search for a word that i know is in the description of a product, i dont get any search results. I have made sure that description is searchable in product attributes, i have indexed and cleaned cache since doing this and still no results appear.

This is affecting sales so i would like to get this fixed quite promptly.

 

I am using version 2.3.3-p1 with Porto theme.

 

2 REPLIES 2

Re: Search not working properly

Hi @CSP_Alex 

Kindly refer below link:
https://magento.stackexchange.com/questions/144140/magento-2-search-not-working-properly

I hope it will help to resolve issue.

If issue resolve, please click on 'Kudos' & Accept as Solution!

Problem solved? Click Accept as Solution!

Re: Search not working properly

Hi @CSP_Alex 

 

I understand the issue you are facing, I would suggest you to check the following configurations are implemented/enabled in your products.

 

  • General->Status = Enabled
  • General->Visibility = Catalog,Search
  • Inventory->Qty > 0
  • Inventory->Stock Availability = In Stock
  • Websites = checking your site
  • Categories = checking your category.

Make sure each and every product's visibility is a catalog and search because that is required when you want your products should be a showcase in search console.

 

Also make sure you have run indexer: reindex command after setting up the same.

 

Hope it helps !

 

 

if issue solved,Click Kudos & Accept as Solution