Stripe Extension breaking Magento Invoice Backend

[webmasterb8c38]

Hi,

I have installed Stripe extension on my Magento 2.2, and it works fine - I tried to make a purchase from the front end and it worked fine.

The only problem I have is that when I go to create the invoice for an order or even when I try to open an already-made invoice, it will not display correctly – see https://prnt.sc/QVuugWXCzGrd

Has anyone encountered this problem?

Do you have any suggestions on what I can try to do?

[stsebtgmai22fa]

The issue you're experiencing with the display of invoices in Magento 2.2 after installing the Stripe extension could be related to compatibility or configuration conflicts. Here are a few suggestions to help troubleshoot and resolve the problem:

1. Clear cache: Start by clearing the cache in your Magento admin panel. Go to System > Cache Management and click on "Flush Magento Cache" and "Flush Cache Storage" buttons. This can help refresh the system and resolve display issues caused by cached data.

2. Check compatibility: Ensure that the Stripe extension you installed is compatible with your version of Magento 2.2. Verify that you have downloaded and installed the correct version of the extension from a reliable source. If the extension is not compatible, it may cause conflicts and affect the display of invoices.

3. Check for conflicting extensions: It's possible that there may be conflicts between the Stripe extension and other extensions installed on your Magento instance. Disable other extensions temporarily to see if the invoice display issue persists. If the problem resolves after disabling a particular extension, it indicates a conflict, and you may need to seek support or find an alternative solution.

4. Verify extension configuration: Double-check the configuration settings of the Stripe extension in your Magento admin panel. Make sure all required fields are properly filled, and the integration with Stripe is set up correctly. If there are any misconfigurations, it could impact the functionality and display of invoices.

5. Update Magento and the extension: Ensure that both Magento and the Stripe extension are up to date. Check for any available updates and install them. This can help resolve compatibility issues and ensure that you're using the latest bug fixes and improvements.

6. Contact extension support: If the issue persists after trying the above steps, it's recommended to reach out to the support team of the Stripe extension. They will have specific knowledge about the extension and can provide guidance or assistance to resolve the display problem.

Remember to backup your Magento installation and database before making any changes or modifications. This allows you to revert to a previous state if needed.

[webmasterb8c38]

@stsebtgmai22fa thanks for your reply. I have fixed the problem. I noticed that I was using an older version of the extension. Upgraded the extension and it worked fine.