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Successful orders dont appear on the admin panel after online payment

‎12-13-2022 04:12 AM
‎12-13-2022 04:12 AM

Re: Successful orders dont appear on the admin panel after online payment

Run this command 

bin/magento config:set dev/grid/async_indexing 0
bin/magento c:c

Now It is showing all orders

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‎12-24-2022 07:12 AM
‎12-24-2022 07:12 AM

Re: Successful orders dont appear on the admin panel after online payment

@rui_silva1 wrote:

Hey,

 

Any updates on this? I have this kind of issue in a Magento 2.3.5-p1. The client payment is received but the order only appears in quote tables, the order itself is not created, after searching a bit found this

PHP Fatal error: Uncaught Error: Call to a member function getAdditionalInformation() on null in /var/www/webroot/ROOT/vendor/magento/module-sales/Model/OrderRepository.php:183

But only happens in online payments.

 

Thanks!

sorry to hear about this last month i also have this issue i contacted to support they check this thoroughly and payment successful order automatically start showing after 24 hours.

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