Timeout Issue

[5d2f629375efb]

We have 9000 products on our site and one category has about 4000 of them.  We are getting timeout errors whenever we try and update anything because of this category.  Has anyone else had this issue?

[Manish Mittal]

Hello @5d2f629375efb 

Depends which Server are you using? is it dedicated? cloud? shared? If you are getting timeout error you can just increase time configurations:

upload_max_filesize:1000M

max_execution_time:18000

memory_limit:2048M

max_input_time:18000

max_input_vars:3000

post_max_size:1000M

You can check php-fpm timeout values. 

[5d2f629375efb]

We tried this but nothing worked.

[Manish Mittal]

Hello @5d2f629375efb 

Please check error log Magento and server log, share so we can suggest relevant solution.