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Transactional Email Reporting

Transactional Email Reporting

*Please ignore as this has been posted in the wrong Magento version forum*


Is there a way to create a report from a specific transactional email and see how many times it has been sent out? For example, a transactional email has been created so that when a user falls into a particular customer group they are sent a trigger email and we have received a number of reports that they have not received said email.

I understand this report can be found quite easily using third party email marketing tools however the one we are using could not send a trigger email in the time frame required hence the use of transactional emails via Magento. Our developers have said that it is not possible to track any transactional emails to create a report but I'm asking here to see if there was a solution which would be greatly appreciated.

Kind Regards!