cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to save customers

SOLVED
   Did you know you can see the translated content as per your choice?

Translation is in progress. Please check again after few minutes.

Unable to save customers

Hi, using magento ce 2.2.6, when trying to save customers I get the below message in the system.log and debug.log

 

main.CRITICAL: Exception message: Class MagentoCustomerModelCustomerAttributeBackendStore does not exist

 

Anyone help?

Many thanks inadvance

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Unable to save customers

hi @Meetanshi 

 

Found the problem, not sure how it happened but in the database base eav_attribute table against the storeid the backend_model value was wrong, it was missing the slashes in between the words.

 

Appreciate your contribution.James

 

View solution in original post

3 REPLIES 3

Re: Unable to save customers

Hello @jimbohodge 

 

Use this command to search where

MagentoCustomerModelCustomerAttributeBackendStore class is used

 

grep -rnw app/ -e 'MagentoCustomerModelCustomerAttributeBackendStore'

 

Hope it helps.

---
If you've found my answer useful, please give"Kudos" and "Accept as Solution"

Re: Unable to save customers

Hi there and thanks for the response.  I had already tried that and the search came back with nothing.  Have also tried the entire /httpdocs folder and nothing..

Re: Unable to save customers

hi @Meetanshi 

 

Found the problem, not sure how it happened but in the database base eav_attribute table against the storeid the backend_model value was wrong, it was missing the slashes in between the words.

 

Appreciate your contribution.James