Unable to save customers

[jimbohodge]

Hi, using magento ce 2.2.6, when trying to save customers I get the below message in the system.log and debug.log

main.CRITICAL: Exception message: Class MagentoCustomerModelCustomerAttributeBackendStore does not exist

Anyone help?

Many thanks inadvance

[Meetanshi]

Hello @jimbohodge 

Use this command to search where

MagentoCustomerModelCustomerAttributeBackendStore class is used

grep -rnw app/ -e 'MagentoCustomerModelCustomerAttributeBackendStore'

Hope it helps.

[jimbohodge]

Hi there and thanks for the response.  I had already tried that and the search came back with nothing.  Have also tried the entire /httpdocs folder and nothing..

[jimbohodge · Accepted solution]

hi @Meetanshi 

Found the problem, not sure how it happened but in the database base eav_attribute table against the storeid the backend_model value was wrong, it was missing the slashes in between the words.

Appreciate your contribution.James