checkout page Frozen

[gabriel_helle]

Hello Dear,

after clicking on the checkout botton from cart-view page, the page is frozen and not completed.

https://www.loom.com/share/a6038c8060fe4ece9c13832209767f3b

but if i refresh the page 2-3 time (ctrl++f5)  , its loaded properly.

any one can help and advice.

Best Regards,

Gabriel

[vishi_gulati]

Hello @gabriel_helle ,

Please check your cache status from your magento root folder by following command:

php bin/magento cache:status

If it is disabled then enable it bt following command:

php bin/magento cache:enable

I hope this will solve your issue.

If it helps you, please accept it as solution and give kudos.

Regards.

[gabriel_helle]

Hello Dear,

Its enabled, but still the problem not solved.

[vishi_gulati]

Hello @gabriel_helle
I also checked you site from end but not getting any such kind of issue.
Please check it again in private mode and if issue still exist then deploy the static content by following commands:
php bin/magento setup:static-content:deploy
And the check again, hope this will help you.

[gabriel_helle]

Hello @vishi_gulati

in very rear time its moving to check out, 

specially if you click on checkout page from the Cart bar page.

i try all way :

setup:upgrade
setup:di:compile
setup:static-content:deploy -f
cache:clean
cache:flush

its still not work...

im feeling something wrong from the cart.

Regards,

Gabriel